Frequently asked questions
Is the price shown the final price?
The price shown is the starting price for the size you select. Your final price is confirmed after we review your design. No additional work or charges are applied without your approval.
What colours and finishes can I choose?
The colour and finish options for this topper, including mirror finishes, are shown on this page. Some finishes carry a small surcharge, shown when you select them. Physical acrylic colours may appear slightly different from colours shown on a screen.
What happens if my design is too detailed to cut?
We tell you before anything is made. Some concepts need simplifying, splitting into two pieces, or a small design fee. You see exactly what changed and why in your proof.
What artwork should I send?
A clear reference image, sketch or description is enough to start. Vector artwork such as SVG, AI, EPS or PDF gives the cleanest result for logos and lettering.
Will I see the design before it is made?
Yes. You receive a proof before production, and nothing is cut until you approve it.
Can I send you an AI-generated design?
Yes, but an exact match isn't guaranteed. AI designs often need adjusting to work for laser cutting or engraving, which can affect your turnaround time. We'll show you what's changed and why in your proof, before anything's produced.