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Frequently asked questions
How long does a bulk or corporate order take?
Bulk orders are processed in 5–10 working days once details are complete and any required artwork or proof is approved. UK delivery takes an estimated 1–3 business days after dispatch. Send us your quantity and event date so we can confirm the schedule before you order.
What happens if I make a mistake typing my personalisation?
We engrave exactly what you enter on the product page, so check spelling, spacing and capitalisation before adding to cart. Spot a mistake right after ordering? Message us. We can usually catch it before production starts; once a product is made, it can't be undone.
How do I clean the acrylic?
Wipe with a soft, dry cloth, or one lightly dampened with water. Avoid paper towels and alcohol-based cleaners, which can scratch or cloud the surface over time.
Can I return this if I change my mind?
Each product is personalised to your order, so we don't offer exchanges once it's made. If something arrives damaged or faulty, email us within 24 hours of delivery with your order number and a photo, and we'll sort it. Full process in our Returns & Refund Policy.
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We recently partnered with Etchnshine to create engraved name tags for our new clinic opening, and the entire experience was exceptional from start to finish. The quality of the tags exceeded our expectations—they are beautifully finished, professional, and give our team a polished and cohesive look.
A special mention goes to Malek, who truly went above and beyond for us. From the very first conversation, he was attentive, responsive, and proactive in making sure every detail was just right. He guided us through the design options, offered helpful recommendations, and ensured that the final product was delivered on time and with absolute precision.
The name tags have already become a talking point at our clinic launch, with staff and visitors alike commenting on how smart and professional they look. It’s clear that Etchnshine takes real pride in their work, and Malek’s personal touch made all the difference.
We couldn’t recommend Etchnshine more highly—if you’re looking for craftsmanship, reliability, and service that goes above and beyond, this is the team to trust.
